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Insurance and Refunds


Insurance Coverage


CTeen purchases health insurance to cover your teen while on the trip. Separate trip cancellation insurance can be purchased through a third-party provider, it is not covered by CTeen. Listed below is CTeen's trip cancellation policy.

If a registration is canceled: 

  • 90 days prior to trip departure a full refund will be provided.

  • 61-90 days prior to trip departure a 75% refund will be provided.

  • 31-60 days prior to trip departure a 50% refund will be provided.

  • 15-30 days prior to trip departure a 25% refund will be provided.

  • 1-14 days prior to trip departure no monies will be refunded.

The above policy applies should you choose to cancel your registration due to any and all circumstances. Due to our fixed costs, we are unable to make exceptions and we highly recommend taking out trip cancellation insurance for additional coverage. If CTeen cancels the trip, a full refund will be issued. There are many insurance options with different levels of coverage that would protect and reimburse for trip cancellation. A simple search on Google for “travel insurance” will bring up many options. You can compare pricing and choose as you prefer.

We have supplied our trip dates to a vendor called “Teen Travel Insurance”, when purchasing from them you can supply “CTeen” as the “group code” and the system should pre-populate our trip dates.

They have prepared a specific page for us at

We encourage families to consider these extra coverages but do not mandate them.

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