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Shluchim FAQ

All the info you need to answer your community's questions!

WHAT IS OUR COVID-19 POLICY? 

The Heritage Quest and Israel Journey trips policies are decided by Israel's requirements for tour groups. Last year full vaccination was required. 

Last year CTeen Xtreme required teens to be either recovered from covid, vaccinated, or take a covid test prior to the trip departure. Policy is subject to change for this year trip. 

A TEEN SIGNED UP FOR $1, WHEN IS ANOTHER PAYMENT REQUIRED? 

A $400 down payment will be required by December 1st or 60 days after registration, whichever is later. Flight payment is due by April 1st and full tuition is due before June 1st.

All payments are fully refundable until 90 days before departure. 

WHO IS ELIGIBLE FOR THE $3,000 ROOTONE VOUCHER? 

Teens currently residing in the USA or Canada and attending public high school or a non-orthodox Jewish day school are eligible for the voucher. Teens who used the voucher previously, aren't eligible to receive it again. 

IS AN EIGHTH GRADER, ENTERING NINTH GRADE, ELIGIBLE TO JOIN? 

No, only teens graduating grades 9-12 are eligible. 

WHO QUALIFIES FOR THE SUBSIDIZED PRICING? 

Any family who can't pay the full price listed is invited to choose subsidized pricing. Families are required to apply for any available subsidies at their local federation. In the event, the federation subsidy is insufficient or there is no federation in their area CTeen will guarantee the subsidized price. 

WHAT CAN I TELL A PARENT NERVOUS TO MAKE PLANS SO LONG BEFORE THE SUMMER? 

Registration costs just $1 and is fully refundable until 90 days before departure! Register and save your spot, if needed, you'll cancel later!

CAN A TEEN STAY IN ISRAEL LONGER AFTER ATTENDING THE HERITAGE QUEST OR ISRAEL JOURNEY? 

Yes! If a teen has family, etc. in Israel and they would like to extend their return, they can fill out a 'flight extension form' and CTeen is happy to extend their return ticket for them. May be subject to fare increase.  

IF A TEEN POSTPONED THEIR REGISTRATION LAST SUMMER, DO THEY NEED TO REREGISTER? 

No, all they need to do is email summer@cteen.com and CTeen is happy to reinstate their registration for them. 

HOW CAN I SIGN UP TO BE A TRIP CHAPERONE? 

Application will become available in December.  

WILL ATTENDING THIS TRIP AFFECT A TEEN'S ELIGIBILY FOR BIRTHRIGHT? 

No, it will not affect their eligibility for birthright. Birthright is a 10-day trip that can be attended up to age 32.

WHERE CAN I SEE WHICH TEENS FROM MY CHABAD HOUSE HAVE REGISTERED? 

Sign on to your shliach portal.

IS THERE A SIBLING DISCOUNT?

Yes! If siblings are registering for camp they can apply the code SIBLING to get a $75 discount.